Kaplan IT Training Terms & Conditions


Kaplan IT Training’s study materials are protected by the laws of copyright of the United States and other countries throughout the world. Unauthorized reproduction of these materials, or portions thereof, in any form whatsoever, is strictly prohibited.

The Kaplan IT Training materials you have purchased are to be used for your own personal use and benefit. Unauthorized commercial resale of Kaplan IT Training materials is prohibited. Please be advised that Kaplan IT Training personnel regularly monitor various commercial online auction websites in order to prevent the unauthorized sale of Kaplan IT Training materials. Kaplan IT Training reserves all its rights in the event of a violation of this policy, which may include discontinuation of the auction itself, suspension of your privileges as a seller, and enforcement of Kaplan IT Training’s rights under law and equity.

Creating, purchasing, and/or using photocopied (i.e., pirated, illicit copies) study notes and other preparatory materials violates the law and may violate Code of Ethics and Standards of Professional Conduct as set forth by the respective accrediting agencies.

Shared use of product is prohibited. Kaplan IT Training will only support registered purchases of these products directly from Kaplan IT Training or from an authorized distributor. Kaplan IT Training ’s products are intended for personal use only unless specifically approved in writing by Kaplan IT Training.

Kaplan IT Training practice exams, downloads, eLearning, Gmetrix downloads, and Practice Labs are online learning services for various IT Certification exams and are provided by Kaplan IT Training (“Kaplan IT Training ”), subject to your acceptance and compliance with the terms and conditions set forth below. Sharing or selling Online Access is prohibited. All Online Access is non-transferable.

“Kaplan IT Training” and its products are trademarks of Kaplan IT Training and are owned by the Kaplan IT Training division of Kaplan, Inc. Other marks which appear on this website may be marks of third parties that are not affiliated with Kaplan IT Training .

Please read this Agreement carefully before accessing or using your Online Access. By accessing or using online products or services, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use your Online Account. Kaplan IT Training may modify this Agreement at any time and such modifications shall be effective immediately upon posting of the modified Agreement. You agree to review the Agreement periodically to be aware of such modifications and your continued access or use of Online Access shall be deemed your conclusive acceptance of the modified Agreement.

Copyright and Licenses. The entire contents of www.kaplanittraining.com Kaplan IT Training’s and its online programs and services are copyrighted under the United States copyright laws. The owner of the copyright is the Kaplan IT Training division of Kaplan, Inc. You may print and download portions of material from the different areas of www.kaplanittraining.com solely for your own non-commercial use. Any Online Access via www.kaplanittraining.com is solely for your non-commercial use. Any other copying, redistribution, retransmission or publication of any downloaded or offline available material, is strictly prohibited without the express written consent of Kaplan IT Training. You agree not to change or delete any proprietary notices from materials downloaded from Kaplan IT Training. You agree that you shall have no recourse against Kaplan IT Training for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.

Use of Online Access via www.kaplanittraining.com. You understand that Kaplan IT Training does not warrant that this Online Access will be uninterrupted or error-free. Online Access to www.kaplanittraining.com is provided on an “as is, as available” basis. You agree to meet the minimum system requirements set forth for Kaplan IT Training’s electronic products, including and if applicable for your specific certification or exam preparation courses, Kaplan IT Training practice exams, downloads, eLearning, Gmetrix downloads, and Practice Labs.

You understand that Kaplan IT Training may revise the content of its website and online products from time to time to meet its training objectives. It may add or remove materials that it considers as unnecessary or no longer relevant for exam preparation. Once the material is removed it will not be accessible and will not be available upon request.

You understand that your subscription to any Online Access is a limited license to use the content only for the access period, which is between the time access is granted and the access expiration date. Access periods are either 30, 180, or 365 days. The subscription is non-transferable and is to be used only by you. You will not share the username/user id and password with anyone, even if that person has his or her own subscription to Online Access. Such sharing of usernames/user ids and passwords is a violation of this Agreement and will result in immediate suspension of your privileges to any Online Access at www.kaplanittraining.com without refund.

Kaplan IT Training monitors its website, including the use of Online Access, for visitors and enforces its one subscriber-one user policy diligently.

Kaplan IT Training will provide you feedback about your performance on the tests and exams in our electronic products, if applicable. This is intended to highlight areas of your strengths and weaknesses. You understand that the performance feedback is meant to assist you in your preparation for your specific exam and is in no way intended to act as a projection or a forecast of your actual exam score. The feedback is intended only as a diagnostic tool of your knowledge as you prepare for your specific exam, and your practice scores may be affected by factors beyond Kaplan IT Training’s control.

In no event will Kaplan IT Training be liable for (I) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use www.kaplanittraining.com, or any information, or transactions provided on www.kaplanittraining.com or downloaded or hyperlinked from www.kaplanittraining.com, even if Kaplan IT Training or its authorized representatives have been advised of the possibility of such damages; or (II) any claim attributable to errors, omissions, or other inaccuracies in Kaplan IT Training’s electronic content and/or materials or information downloaded through, or hyperlinked from, www.kaplanittraining.com. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, Kaplan IT Training’s liability is limited to the greatest extent permitted by law.

Third Party Integration. To view the Terms & Conditions of our third party vendors, please visit them here:


Practice Labs


Indemnification. You agree to indemnify, defend, and hold harmless Kaplan IT Training; Kaplan, Inc.; Graham Holdings Company and their respective subsidiaries, officers, directors, employees, agents, licensors, suppliers, and any third party information providers to Kaplan IT Training’s Online Access from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement by you.

Miscellaneous. This Agreement shall be governed and construed in accordance with the laws of the State of New York applicable to agreements made and to be performed in New York. You agree that any legal action or proceeding between Kaplan IT Training and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in New York. Any cause of action or claim you may have with respect to Kaplan IT Training’s Online Access must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Kaplan IT Training’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. Kaplan IT Training may assign its rights and duties under this Agreement to any party at any time without notice to you.

Please Note: Terms and Conditions are subject to change without notice, please review periodically.

Updated May 21, 2018.